Start Your Career with Big L Windows and Doors in New York

JOB DESCRIPTION

• Department: Installation
• Reports To: Norm McRobb
• FLSA Status: Hourly

SUMMARY

Our ideal installer is a person who can bring their energy, construction knowledge and professionalism to install all the brands we sell. Installers will prepare for installations, install windows and doors to manufacturers specifications or local building authority codes to meet and exceed the expectations of our customers. They will deal with projects of all sizes, budgets, and work with customers from all walks of life. Installers need to adapt to each project, find the best solutions to conditions and establish themselves as a professional when working in customers’ homes. Attention to detail, accountability, combined with problem solving skills and ability to work as a team will be keys to success in this position.

ESSENTIAL FUNCTIONS

• • Installation of windows & doors per manufacturer specifications
• • Complete interior and exterior trim work
• • Loading of materials and pre-installation preparation
• • Breakdown and cleaning of worksite areas
• • Develop good customer relations and maintain high level of service
• • Perform installation and apply methods determined by lead installer
• • Clean and organize trucks daily
• • Perform the required amount of work in the alotted period of time
• • Assist others when necessary (fellow employees and customers)
• • Communicate well throughout organization

OTHER JOB DUTIES

• • Other tasks as assigned by management.

REQUIREMENTS/QUALIFICATIONS

• • Drivers license and transportation
• • Hand tools needed to install windows and doors

• Pay Rate: $18-35/hr, dependent on experience level. Please inquire.
• Contact: Norm McRobb, Installation Manager
• Send resume to: nmcrobb@biglwindows.com
• Phone: 716-895-8484

JOB DESCRIPTION

• Department: Warehouse
• Reports To: Terry Bledsoe
• FLSA Status: Hourly

SUMMARY

The ideal warehouse associate will be prepared to handle the challenges of working with windows and doors. Warehouse understands the importance of handling materials that are both potentially heavy and fragile. They are the first ones to handle products as they arrive, and fulfill the duties that correspond with each job, from loading and unloading to storage and delivery. They will deal with projects of all sizes, budgets, and work with customers from all walks of life. Warehouse associates adapt, assist, and communicate effectively when handling products, and establish themselves as a professional when working with customers.

ESSENTIAL FUNCTIONS

• • Unloading of product from manufacturer’s trailer
• • Delivery of products to customer or business location
• • Storage of products in warehouse
• • Prepping materials for next day installation
• • Restocking installation materials
• • Operating heavy machinery (forklift and order picker)
• • Driving and navigating to various locations
• • Assist others when necessary (fellow employees and customers)
• • Handling of product and assisting customers when necessary

OTHER JOB DUTIES

• • Other tasks as assigned by management.

REQUIREMENTS/QUALIFICATIONS

• • Drivers license and transportation
• • Ability to lift heavy objects independently or cooperatively

• Pay Rate: $18-24/hr, dependent on experience level. Please inquire.
• Contact: Terry Bledsoe, Warehouse Manager
• Send resume to: tbledsoe@biglwindows.com
• Phone: 716-895-8484

JOB DESCRIPTION

• Department: Sales and Marketing
• Reports to: Sales Leader
• FLSA Status: Non-Exempt - Hourly

SUMMARY

Our ideal appointment coordinator/showroom assistant is a person who can bring their energy, strong willingness to learn and a positive attitude to promote Big L and the brands we offer. The appointment coordinator/showroom assistant will be taking incoming calls, working with walk in customers, and scheduling in-home appointments for the sales team members. Manage leads and opportunities in our CRM system and making customer call backs. They will deal with projects of all sizes, budgets, and customers from all walks of life.
The showroom assistant will often be the first person a customer interacts with. Making them the critical first impression of the entire company, its values and helping them find solutions to their specific needs. The showroom assistant will need to react quickly to customers and establish the best way that Big L can assist them. Strong communication, presentation skills and a general understanding of construction/windows & doors, will be key to success in this position.

ESSENTIAL FUNCTIONS

• • Take incoming phone calls and make appointments for sales reps.
• • Interact with customers in showroom and call-in customers.
• • Manage leads and opportunities within our CRM system.
• • Help customers find solutions and products to fit their needs.
• • Demonstrate products discuss various options accurately.
• • Provide basic quotations on products to customers.
• • Cover the front desk and take incoming calls when needed.
• • Assist others when necessary (fellow employees and customers).
• • Communicate well throughout organization.
• • Bring energy and passion to help people.
• • Ability to learn and understand window/door construction details.

OTHER JOB DUTIES

• • Other tasks as assigned by management
• • Clerical work if needed
• • Organization of showroom & stocking sample materials

REQUIREMENTS/QUALIFICATIONS

• • Proficient level of use of Windows 10, Microsoft Word, Excel and Outlook
• • Able to work 9:00-5:00 daily and an alternating Saturday
• • Some construction knowledge and understanding of building materials are a big plus
• • Communicates well and often with everyone

COMPENSATION

• $20 to $25/Hr. dependent on experience.

• Contact: Chris Mosgeller, Sales Manager
• Send resume to: chrism@biglwindows.com
• Ph: 716-895-8484 x337